Pier 1 Imports Return Policy

Introduction

Welcome to Mattress Depot and Discount Furniture, your premier destination for high-quality furniture and home decor. As part of our commitment to ensuring your satisfaction, we proudly present the Pier 1 Imports Return Policy. We understand that sometimes returns are necessary, and we want to make the process as easy and convenient as possible for you.

Returns and Exchanges

At Mattress Depot and Discount Furniture, we believe in providing superior customer service. If for any reason you are not completely satisfied with your Pier 1 Imports purchase, we offer hassle-free returns and exchanges. Whether you change your mind, encounter a defect, or find the product doesn't meet your expectations, we've got you covered.

Eligibility

To be eligible for a return or exchange, please keep the following criteria in mind:

• The item must be in its original condition, with all the tags and packaging intact.
• Returns or exchanges must be initiated within 30 days of the original purchase date.
• Proof of purchase, such as a receipt or order confirmation, is required.

Returns Process

We aim to make the returns process as simple and straightforward as possible. Follow these steps to initiate a return:

1. Contact our customer service team either by phone or email to notify us of your intention to return or exchange an item.
2. Prepare your item for return by ensuring it is securely packaged in its original packaging.
3. Include all relevant documentation, such as the proof of purchase, inside the package.
4. Ship the package back to us using the provided return shipping label.

Refunds

Once your returned item is received and inspected, we will process your refund. The refund will be issued using the original payment method, within a reasonable timeframe.

Exchanges

If you wish to exchange your Pier 1 Imports purchase for another item, simply follow the returns process outlined above. Once your returned item is received, we will process the exchange and ship the replacement item to you.

Exceptions

While we strive to accommodate all returns, there may be some exceptions to our general return policy. These exceptions include:

• Customized or personalized items.
• Clearance or final sale items.
• Items marked as non-returnable or non-refundable.

Contact Us

If you have any further questions or concerns about our Pier 1 Imports Return Policy, please don't hesitate to reach out to our friendly customer service team. We are here to assist you and ensure your complete satisfaction.

Thank you for choosing Mattress Depot and Discount Furniture. We appreciate your business and look forward to serving you again in the future.