Return & Store Policies
Our Commitment to Customer Satisfaction
Welcome to Mattress Depot and Discount Furniture, your premier destination for high-quality mattresses and furniture at affordable prices. We understand the importance of customer satisfaction and strive to ensure that every aspect of your shopping experience is a positive one.
Returns
We're confident you'll love your purchase from Mattress Depot and Discount Furniture, but in the event that you need to make a return, we've got you covered. Please review our return policy below:
Return Policy
1. All returns must be initiated within 30 days of the original purchase date.
2. Items must be returned in their original condition, with original packaging and tags intact.
3. To initiate a return, please contact our customer service team via phone or email.
4. Once your return is approved, you will be provided with a return authorization number.
5. Returns must be shipped back to us within 7 days of receiving the return authorization number.
6. Customers are responsible for all return shipping costs.
7. Refunds will be issued in the original form of payment within 5 business days of receiving the returned item.
8. Please note that certain items, such as customized or personalized products, may not be eligible for return.
Damaged or Defective Items
If your item arrives damaged or defective, please notify us immediately. We will provide you with instructions on how to proceed and will work with you to resolve the issue promptly.
Store Policies
Store Hours
Our store is open Monday through Saturday from 9:00 am to 6:00 pm. We are closed on Sundays.
Payment Options
We accept all major credit cards, as well as cash and checks. We also offer financing options to suit your needs.
Delivery and Assembly
We offer delivery services for your convenience. Our team will carefully transport and assemble your furniture to ensure it is set up correctly in your home.
Warranty Information
Many of our products come with manufacturer warranties. Please refer to the specific product page for warranty details.
Contact Us
If you have any further questions or concerns regarding our return and store policies, please don't hesitate to contact us. Our friendly customer service team is here to assist you.
Thank you for choosing Mattress Depot and Discount Furniture. We look forward to serving you and providing you with top-notch products and stellar customer service.
